FAQs

First notification
Once The Watchlyst is installed on your store it's time to try it. Find a product that you want the price to be reduced, or has a variant that needs to...
Wed, 16 Oct, 2019 at 5:06 PM
What triggers customer notification email to be sent?
Email notifications are sent when a product or product variant’s price drops to or below the target price set by the customer. How Does It Work? You c...
Thu, 20 Mar, 2025 at 5:08 PM
How long does it take to send an email?
The Watchlyst app monitors product prices every 4 hours. Once you reduce the product prices in Shopify admin, you can expect your users to receive a notifi...
Wed, 16 Oct, 2019 at 5:04 PM
Can I hide the app for specific products?
Yes, you can hide the Price Drop button for specific products by adding them to the Blacklist via the app dashboard. Steps to blacklist a product: Op...
Thu, 20 Mar, 2025 at 4:32 PM
Does the app work with product variants? Eg. different sizes or styles?
Yes, The Watchlyst app allows users to subscribe to alerts at the product variant level. For example, if a product is available in three different sizes...
Thu, 20 Mar, 2025 at 4:32 PM
Which languages do you support?
Currently, The Watchlyst supports the English language only. Support for more languages coming soon.
Wed, 16 Oct, 2019 at 5:19 PM
If a product is renamed will customers still be notified?
Yes, customers will still receive notifications as long as you edit the existing product variant instead of creating a new one. The Watchlyst tracks produ...
Thu, 20 Mar, 2025 at 4:33 PM
Does the app make any changes to my products?
No, The Watchlyst does not modify your product details such as title, description, images, or pricing in your store catalog. However, the app may update...
Thu, 20 Mar, 2025 at 5:05 PM
Is the The Watchlyst popup form responsive on mobile devices?
The alert popup form has been designed to work well across different screen sizes.
Thu, 11 Oct, 2018 at 3:18 PM
Can I customize the alert notification email template?
You may only change the 'From Name', 'From Email, Subject    ' and 'Logo' in the email template. Example below.  
Wed, 16 Oct, 2019 at 5:19 PM